Works collaboratively with the CFO and the Billing Manager to reconcile employee work schedules to provide quality care for our clients in the community. Assures the coordination of staffing and scheduling of field agency personnel to meet client needs. Maintains organized employee and client files on a daily basis with accuracy and timeliness a priority. Manages the branch office in an organized and efficient manner. Takes on-call duties as a requirement of the job, which is inclusive of this hourly position. Delegates responsibilities as needed.

Reports To: Director of Operations/CEO
Education, Experience and Qualifications:

Must be a high school graduate or have a GED equivalency. Associate Degree in Business or Bachelor’s Degree in Business Administration preferred. Supplemental courses in secretarial science and medical terminology is desirable. Must have a minimum of 2 years of responsible office experience, preferably in home care. Education and/or experience in computer operations/data processing within the past 2 years. Maintains a current driver’s license and auto insurance, or can verify reliable transportation while on the job.

Ready to join our team? Call us at (413) 858-4506 to learn more!